Don Phin

"Thank you for taking the time to share your important message with us. Amazing how different the approach is between attorneys. Could have used your sage like wisdom in January, but it has not been wasted. Will be interesting to integrate some of your guidance into the business. Thanks again for sharing your personal, as well as professional side with us."

William A. Grella,
Executive VP
Jackson and Blanc

Drama, Turnover, Burnout and Lawsuits are challenges faced by every employer, in every business.

We believe in accelerated learning. Our training is designed to get things done - not just think about it and forget about it. All sessions come with strategies and tools for immediate and long term implementation, including workbooks, reports, audits, quizzes and personnel forms.

How To Find And Hire The Best Employees

Your company is only as good as the employees it hires. If you or any of your managers are involved in the hiring process, this module is a must. Learn powerful strategies to find and hire the best employees, while avoiding common legal pitfalls.

How To Keep Great Employees

One of the biggest risks facing employers is unwanted turnover. Statistics indicate that job turnover costs anywhere from 25% to 150% of an employee's annual salary. This report gives you an advanced understanding of the turnover/retention issue, a Turnover Cost Calculator and strategies to retain those great employees.

Performance Management That Works!

Yesterday's control-based performance management approach is more destructive than beneficial. Learn how to encourage productive behavior and the taking of responsibility using empowering strategies and tools.

Managing Employees Who Can't, or Won't Come to Work

This area of compliance is so treacherous, attorneys kindly refer to it as the "Bermuda Triangle". Learn strategies and tools to help reduce exposure to claims under the ADA, FMLA and worker's compensation laws.

Sexual Harassment: What It Is; How To Prevent It

Today's most popular and dangerous claim continues to be filed in record numbers. Only through education, dialogue and commitment can sexual harassment be prevented. This session addresses what sexual harassment is, the why behind it, and how to prevent its occurrence.

Diversity and Discrimination

Workplace diversity continues as a unique challenge for organizations ever more dependent on cooperative relationships. This session focuses on identifying the challenges and seeking a common ground through the use of proactive strategies and dialogue. It then reviews the legal issues and challenges of preventing discrimination.

Investigation, Managing And Preventing Wrongful Employee Conduct

How your company handles employee misdeeds goes a long way to determining its legal exposures. Today's laws require a prompt and thorough investigation of employee claims. Maintaining employee trust through to process is key. This module is your guide to getting an investigation right - the first time.

Discipline & Termination

This module is a must for any manager. It is exceptionally difficult managing the poor performing employee, especially given today's victim mentality. This module provides the strategies and tools needed to make the job a whole lot easier.

Keeping the Balance Right

Self-responsible organizations are ever dependent on empowered individuals. Sadly, while many organizations have gone through re-engineering, few of their employees have. This session discusses how personal growth, health, learning, self-esteem and financial awareness can make employees healthier, happier, more productive and financially stable - all of which are guaranteed to facilitate change and benefit the bottom line.

Communicating Through Dialogue

As David Bohm once said, "Truth does not emerge from opinions." Conflict, turmoil, turn-over and lawsuits are the result of communication breakdown, coupled with emotional override. In this training session, Don shows how the use of dialogue can avoid workplace failures and at the same time, help develop a learning organization for innovation and growth. Participants discover how dialogue plays into the investigation of complaints, the performance improvement process, the hiring process, innovation and suggestion systems.

Teams That Work!

Whether you are starting a team or rescuing a dysfunctional one, Don can make a huge difference. Learn how to assign responsibilities, share a common direction, deepen commitments and communicate to empower, not destroy the team fabric. Play the XY game with Don and learn about playing win/win!

Again, if you are interested in "do-it-yourself" compliance training, then please click here.

For a free video speaking demo or to view an online speaking demo, please click here.

Speaking & Training